About us & Our Chocolate

At The Durham Chocolate Company we have the rule that we only ever use the best chocolate!  That's why we insist on using Callebaut chocolate in all of our products .  Callebaut is a Belgian chocolate company who have some of the oldest cocoa roasteries in Belgium.  So, by now, they've figured out how to do it -  very, very well.  

All of our products are completely handcrafted using the finest quality Callebaut Belgian chocolate, and top quality ingredients.

We pride ourselves on great chocolate taste.  That’s why we work with sustainable chocolate – crafted in Belgium. 

We  handcraft all of our products here, in our chocolate kitchen in beautiful rural County Durham.  We're very lucky!

Customer service is very important to us!  If you become a stockist for The Durham Chocolate Company, please be assured that you will receive the best service possible.  

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Food Safety

For your reassurance, our company is a Registered Food Business with Durham County Council, all of our team hold the Food Hygiene Level 2 Certificate, and we have the highest 5 rating with the Food Standards Agency. 

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Sustainability

Another important reason that we use Callebaut chocolate is their dedication to the sustainability of the the cocoa that they use.  They are great supporters of the cocoa producers in West Africa, which can only help to develop the best quality, best tasting cocoa.

Great taste means the world to us – and probably to you too. That’s why we choose our chocolate wisely.   It's taste is more than the skill of the chocolate maker.  It starts at the source, with the love and passion of the cocoa farmers. Their care for the soil, the forests and the earth make the cocoa trees thrive. Their craftsmanship yields better cocoa beans, full of taste.

We make a choice for chocolate that sides with the cocoa farmers in West Africa. By passing on know-how on modern farming techniques, they become better farmers. And by buying the beans directly from them, they earn a better income that rewards their craftsmanship. Enjoy our chocolate to the fullest. In every bite you’ll taste the unique taste of craftsmanship.  

Callebaut have also just launched a trace service on the chocolate we buy from them.  Each and every pack of the dark chocolate can now be traced back to the particular farming communities in Ghana, Ivory Coast and Ecuador, so it's very transparent.  This can only be good for everybody.